Job Description

Role- MECM Engineer/Architect

Location- Remote (Denton, TX)

Durations- Long Term

Exp Level- 10+ yrs

USC/GC Only

SCCM / MECM installation and upgrades. Deep troubleshooting and infrastructure management.

Requirements:

• CCNA/CCNP in routing and switching is required.
• Experience working in global environment with MECM, multiple sites.
• Experience with MECM site server troubleshooting & upgrades.
• Experience with MECM client agent upgrade methodology and deep level troubleshooting.
• Experience developing OS Deployment solutions using Microsoft Deployment methodologies including MDT integrated into CM Current Branch.
• Demonstrated strong troubleshooting skills using In-depth understanding of application model in Configuration Manager.
• Windows 10 & Windows 11 OS configuration knowledge.
• Windows Server 2019 and up configuration knowledge.
• PXE boot and WDS configuration and troubleshooting skills.
• Strong Experience scripting using PowerShell.
• Virtualization experience, including VMWare, Hyper-V, App-V, Remote-Apps, etc.
• Active Directory GPO/GPP configuration.
• Software packaging skills including MSI, InstallShield and legacy setups.

Desired Characteristics:

• Deliver stable, efficient, working, pro-active monitoring and solutions for the MECM hierarchy.
• Deliver automation using PowerShell to optimize MECM hierarchy as well as automate more holistic way of improving client agent health.
• Deliver stable, efficient Operation System Deployment (OSD) solutions for Tetra Pak computers.
• Explore new and emerging OSD technologies and tools, while supporting current and legacy solutions.
• Engage the End User Hardware teams to validate and document OS Deployment solutions on Tetra Pak End User Hardware and to manage OSD task sequence lifecycle.
• Deliver an IT service according to Service Descriptions, Team Objectives and within defined Service Level Agreements (SLAs).
• Ensure Incident resolution according to established SLAs and complete activities within the service as assigned by the Service Manager.

Responsibilities:

• Monitor day-to-day MECM operations with the different monitoring tools available.
• Resolve alerts and issues within the infrastructure.
• Check incidents in Service Now and respond in a timely manner and complying with the stablished service KPI's.
• Identify and resolve predictive or proactive failures.
• Perform planned maintenance activities.

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