Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills
📍 Location: Georgetown, Penang (Onsite)
🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am
(5 days per week, 8 working hours + 1 hour break)
💻 Job Type: Full-time (Rotational Shift)
💰 Salary: RM 3,000++ (Extra Allowances will be provided)
Overview:
The CSS is the main point of contact for customers using our client's food ordering app.
They handle customer inquiries, concerns, and provide information through inbound and
outbound phone calls.
Qualifications:
● Education: Bachelor's Degree, Diploma, or equivalent in any field.
● Work Experience: At least 6 months in customer support; call center experience
is advantageous but not mandatory. Fresh graduates can apply.
● Language: B2 level proficiency in English.
● Interpersonal Skills: Customer service-oriented, active listening, and ability to
handle inquiries professionally.
Technical Skills:
● Typing speed of at least 40wpm with 90% accuracy.
● Computer literate with proficiency in Microsoft Windows and Office.
Responsibilities:
● Assist customers in placing online orders.
● Provide support through phone calls.
● Process payments securely.
● Proactively support customers and maintain brand reputation.
● Identify and escalate priority issues.
● Collaborate with the team to improve customer support.
● Maintain and improve service quality
Our Client, a fast growing and innovative service provider established in Limassol with international exposure, is seeking to hire French speakers to assist clients in a daily basis via chat and email. Job Responsibilities: -Respond to customers via live chat and...
...World standard. The Arborist applicant should have experience in tree production, tree care, tree pruning, and tree moving. The field... ...tree pruning including natural and geometric styles proper tree planting Additional Information: Schedule Availability: Our...
-**HOT MOLDING OVEN OPERATOR, MON-THUR OR TUE-FRID 6:00AM - 4:30PM PLUS OVERTIME, $21.00 - $28.00 PER HOUR** **MANUFACTURING, OMNISEAL SOLUTIONS, GARDEN GROVE, CALIFORNIA.**If you want to discover your greatest potential, Saint-Gobain provides one-of-a-kind opportunities...
Responsibilities: Join the #1 Beer distributor in the United States! Shift: Full time, Start Times: 3am-6am Schedule: Monday - Friday Medical, Dental, Vision, Vacation days, and paid holidays. 401K with company match Opportunities for advancement after ...
...DESCRIPTION This position in the AWS Developer Experience team presents a unique and rare opportunity to get in on the ground floor... ...performance, accessibility, and maintainability of the platform's front-end components About the team Our team also puts a high...