Job Description

JOB SCOPE AND DUTIES:
Summary/Objective:
Primarily responsible for coordinating the timely delivery of concrete from plant locations to job sites according to customer requests and expectations while using the most efficient and cost-effective processes possible.

Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Probes customers for information to determine the proper quantity, mix, delivery time, and job site location for each order. Also, make note of any special or unusual customer requests.
• Suggests value-added products to customers to enhance product performance based on the nature of the customer’s job.
• Advises customers of any potential issues/concerns regarding product orders such as load limits, scheduling conflicts, vehicle weight limitations, etc.
• Enters the customer order timely, accurately and completely into the dispatch system.
• Schedules mixer trucks to ensure maximum utilization and efficiency while meeting the needs and expectations of customers.
• Generates accurate and complete delivery tickets to the plant manager in a timely manner.
• Communicate with mixer drivers, plant managers, production managers, and operations managers on a frequent and regular basis to avoid or address issues, concerns or problems.
• Monitors mixer truck status on a constant basis to ensure customer satisfaction and maximum equipment and labor utilization.
• Works closely with operations to ensure drivers are in compliance with local, state, and federal DOT guidelines and regulations.
• Works closely with remote dispatch offices to move equipment and people to meet customer demands.
• Attends sales meetings to get/give information regarding the scheduling of plants and equipment to meet customer needs.
• Adjust the dispatch schedule as needed to reflect current and accurate information.
• Communicate with the plant manager daily to advise of mixer driver start and finish times.
• Other duties as assigned by the manager or another member of the management

Competencies:

• Minimum three years of work experience required with construction or concrete industry experience preferred.
• Experience as a concrete mixer driver is preferred.
• Must be able to read, write, speak, and understand English.
• Demonstrated effective oral and written communication skills.
• Knowledge of geographic areas where dispatching is strongly preferred.
• Demonstrated ability to handle multiple competing tasks.
• Demonstrated experience working with personal computers.
• Demonstrated ability to work independently and with minimal supervision.
• Demonstrated ability to work with basic mathematics to include addition, subtraction, multiplication, and division (including fractions)
• Demonstrated ability to read and interpret maps and directions

Supervisory Responsibility:
This position has no supervisory responsibilities.

Work Environment:

• Work is typically performed in an office setting.
• Job is performed exclusively indoors in a climate-controlled office environment.
• Extended eye exposure to CRT screen

Physical Demands:

• Extended periods of sitting in a chair, looking at the CRT screen.
• Occasional standing, bending, kneeling, and stooping.
• Occasional reaching, grabbing, and pulling.
• Frequent use of fingers, wrists, and hands to enter data using a keyboard.
• Extended periods looking at CRT screen.

Position Type/Expected Hours of Work:
This is a full-time position, and hours of work and days are Monday through Friday. Occasional early morning, evening and weekend work may be required as job duties demand.

Required Education and Experience:
High school diploma or equivalent required

Additional Eligibility Qualifications:
Fluent in Spanish is preferred.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Southern Concrete Materials has been laying the foundation of our community since 1958 by supplying the area with ready mix concrete and other construction materials. We have served as partners on many notable commercial building projects across the region, as well as for our neighbor’s residential and homeowner DIY projects. There is no job too small for us to take on! Our commitment to excellence in service and products has helped us grow to over 27 locations across three states. With multiple divisions served by over 30 plants, we offer extensive coverage throughout Western North Carolina and Georgia for all your concrete needs.

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