Job Description
The Director, HCM Operations provides overall business leadership and strategic vision for MetLife's HCM operating model to support client integrations and plan configuration for leading HCM platforms. This is a new role focused on expanding on our strong foundation of connectivity with leading HCM platforms to create differentiated experiences for our mutual customers. Primary duties include:
* Develops and maintains the strategic roadmap of key capabilities to provide HCM consulting and integration support for leading platforms such as Workday, ADP, UKG and Oracle.
* Stay informed of key HCM platforms in market to inform future service and integration offerings.
* Provides internal and external leadership on how we engage with leading HCM platforms with an initial focus on Workday.
* Creates and maintains with internal and external stakeholders guides and technical instructions on how to deploy our integrations across all aspects of integrated HCMs.
* Maintains third party builder relationships for clients who need additional build support beyond what MetLife can provide.
* Develops and manages the overall process of clients who look to engage with our HCM services.
* Leads the day-to-day activities of the HCM Consulting team.
* Provides expertise during presale activities, assisting in RFP and finalize meetings as a subject matter expert.
* Works across the organization to champion the importance of HCMs in the customer experience and align business processes.
Required Skills:
* HS Diploma or equivalent required, Bachelor's degree of equivalent experience preferred.
* Group benefits experience with a preference towards operations, IT, distribution, and HR technology roles.
* Knowledge of core HR functions including benefits, absence, and payroll.
* Prior experience managing HCM and/or Ben Admin relationships with Workday experience preferred.
* Experience leading in a matrix environment with direct and indirect accountability.
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
Job Tags
Similar Jobs
Absolute Group
...finish concrete Operate basic hand tools, saws, and vibrators, install silt fence, hydro-seeding, apply mats for soil erosion, tree planting, Sodding, and grading Requirements: Ability to show up to work on time Ability to adapt to a variety of different labor...
EX Venture Inc.
...Location: Bali, Indonesia Internship Title: Human Resources Intern Headline: "Shape the Future of Work! Join Us as a Human Resources Intern at EX Venture Academy! " Description: Are you passionate about people and creating an exceptional work culture...
Great Bay Staffing Group
Senior Vascular Interventional Radiology Technologist - IR/Neuro Specialist Join a leading healthcare facility in sunny Florida as a Vascular Interventional Radiology (VIR) Technologist, where you'll be at the forefront of advanced medical imaging. This role offers ...
Amazon.com Services LLC
...end-users. We're looking for an outstanding Engineer who combines superb technical, research and... ...behalf BASIC QUALIFICATIONS - 5+ years of non-internship professional software development experience - 4+ years of programming with at least one software...
Starbucks
**Join us and inspire with every cup!**At Starbucks, it's all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every...