Job Description

Description

Position at loanDepot

Position Summary:

Responsible for managing the Default Management department including implementing new processes, improving updating procedures, tracking and implementing changes as released by investors, insurers, regulatory and legislative bodies. Directs and manages the daily administration of loans in Foreclosure, Bankruptcy, Evictions, Claims and Real-Estate Owned (REO). This position ensures the performance of all duties in accordance with the company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the company operates.

Responsibilities:

• Oversees Default Operations which includes, Foreclosure, Bankruptcy, Evictions, Claims and REO; provides staff with training and guidance to strengthen performance by expanding their knowledge of respective job functions and maintaining a system of review to ensure accuracy.
• Administers changes in investor, insurer, legislative and regulatory bodies and implements effective change management to ensure compliance.
• Develops internal communication channels to ensure change management processes are developed and adhered to.
• Participates in the development and/or implementation of technology for use in areas of responsibility to manage and create efficiencies to reduce and control costs.
• Maintains communication with all business units, most notably: Loss Mitigation, Default Services, General Counsel, attorneys and vendors.
• Provides timely recognition and review of items that must be escalated to Senior Management; research and resolves global and loan level issues.
• Monitors monthly, weekly and daily exception reports to ensure accuracy of production.
• Supervision of Outsourcer(s) and Default Staff on issues relating to areas of responsibility, servicing system, processes and procedures, and maintaining accurate records and reports.
• Researches and responds to investor and regulatory audit requests.
• Strives to achieve the highest net recovery possible for liquidated loans by minimizing the expense of management, insuring effective timeline management and disposition of Assets.
• Manages performance metrics of assigned portfolio and exception reporting.
• Provides opportunities for learning and growth to staff and ensures adequate and proper staffing.
• Performs other duties and projects as assigned.

Requirements

• High School Degree or equivalent required; Business Management Degree or similar preferred.
• Minimum of five (5) years’ experience in the Mortgage Servicing industry.
• Minimum of five (5) years’ experience in administration and servicing loans in Foreclosure, Bankruptcy and Real-Estate owned.
• Minimum of five (5) years’ experience and proficiency in Black Knight Financial Services (MSP/BKFS) servicing system.
• Minimum of five (5) + years of management experience preferred.
• Experience working within Federal and State regulations related to Mortgage Servicing.
• Experience working within investor and insurer guidelines related to FNMA, FHLMC, GNMA, VA, FHA and USDA.

Why work for #teamloanDepot: 

• Aggressive compensation package based on experience and skill set.
• Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
• Work with other passionate, purposeful, and customer-centric people.
• Extensive internal growth and professional development opportunities including tuition reimbursement.
• Comprehensive benefits package including Medical/Dental/Vision.
• Wellness program to support both mental and physical health.
• Generous paid time off for both exempt and non-exempt positions.

About loanDepot:

loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, as the nation's second largest non-bank retail mortgage lender, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts.

Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay for this role is between $114,000 and $156,000. Your base pay will depend on multiple individualized factors, including your job-related knowledge/skills, qualifications, experience, and market location. 

We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

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